Medical Insurance & Employee Wellness Director

Job Purpose

The role holder is responsible for overseeing healthcare policies, insurance operations, clinical services, and healthcare funds across stc Group; managing vendor relationships and budgets; mitigating healthcare-related risks; delivering healthcare programs and campaigns; analyzing health data to support decision-making; and ensuring the effective provision of medical services and specialized support to employees, retirees, and eligible dependents in compliance with applicable standards and organizational objectives. The role holder shall carry out job duties in accordance with the stipulated business policies and procedures.   

Job Responsibility

Participates in the development and implementation of Medical Insurance & Employee Wellness plans, in line with the corporate objectives. 
Directs and manages the Medical Insurance & Employee Wellness mandates, providing leadership and facilitating work processes in order to achieve high performance standards. 
Interprets and implements change in the Medical Insurance & Employee Wellness providing guidance and support, necessary for continuous improvement
Ensures compliance with organizational policies, procedures and quality standards in the   Medical Insurance & Employee Wellness

Lead all Medical Insurance & Employee Wellness activities & services for stc Group – as per the signed agreements with concerned subsidiaries - :
Manage healthcare policy performance for stc group.
Manage and maintain daily health insurance operations in multiple service areas like (registration , contract administration, claim processing, and etc.) for stc group 
Manage and utilize all healthcare services fund (medical condition fund, special case fund) in stc.
Participate in healthcare services vendors in terms of contract and negotiation on better premium rates and services 
Identify and analyze risk associated with healthcare policies and work to minimize risk of financial losses 
Manage and maintain STC Clinic in HQ and in stc group in implementing, managing and maintaining clinics in compliance with safety standard.
Conduct healthcare campaigns across regions for stc group.
Coordinate with  Analytics for studying mortality, accident, sickness, disability and other data points for stc group
Manage execution of healthcare services to employees’ parents and retired employees for stc group, and rehabilitation coverage for employees’ children with special needs for stc.
Interact with related Finance teams in terms of healthcare services budgeting, and finalize the budgeting
Manage studying the medical cases and share the recommendation to the stakeholders (WFH for crises, fit to work, ERP)

Defines goals and key performance indicators for members of the team and ensures effective application of the stc performance management process.
Directs planning and selection of manpower in the Medical Insurance & Employee Wellness mandates, in line with the business and operational plans.
Ensures high level of employee engagement and capability development by providing on-going feedback and coaching team members within the Medical Insurance & Employee Wellness

Job Responsibility (cont.)

Years of Experience

8 and above Years of Experience

Nature of Experience

Prior experience in Telecom Industry in Healthcare role with exposure to areas such as Medical Insurances , employee services, etc…  

Job Band

Managerial jobs

Skills

Knowledge of all of STC’s internal operational and business processes 

Knowledge of HR functions practices related to Competency & Skills Management. 

Knowledge of labour law and KSA regulations 

Mentoring and leadership skills 

Business and Financial Acumen 

Practical innovation & critical thinking skills 

Stakeholder management skills 

Negotiation and persuasion skills  

Problem solving and conflict resolution skills 

Analytical, quantitative and conceptual skills 

Communication Skills 

Education

Additional Education

Certifications

Professional certifications in HR from internationally recognized bodies such as CIPD, SHRM