Technical Facility Management Principal Expert

  Core Responsibilities

• Lead the Technical Reforms in attaining the required operations maturity for MCFM.
• Delivers the transformation objectives for the new mission critical program.
• Oversee the critical systems availability serving the critical environment for the regions.
• Manage the uninterrupted supply of power to the active infrastructure available within the sites.
• Oversee floor space assignments for all Critical facilities for incoming racks and critical system equipment.
• Develop appropriate and accurate records for all assets under the organizational including best efforts for the same for all inherited assets.
• Oversee the management and availability of critical systems in data centers, including power systems, cooling, fire detection, and environmental controls.
• Lead SLA delivery and service management for facilities, ensuring redundancy and backup systems are functional.
• Manage regional facilities operations, contractors, and resources to maintain stability and compliance with service levels.
• Oversee Health, Safety, and Environment (HSE) management, ensuring compliance with safety standards and regulations.
• Oversee floor space assignments for all Critical facilities for incoming racks and critical system equipment.
• Assess space, power redundancy, and structural limitations for potential risks.
• Conduct single point of failure reviews and lead change management initiatives.
• Ensure smooth running of the Critical Environment Work Authorization (CEWA) processes constantly identifying gaps and suggesting improvements.
• Operate a centralized monitoring control center for faults and performance metrics.
• Manage the Critical Facilities Helpdesk and ensure SLA and KPI compliance.

• Review business impact, resilience requirements, and demand forecasts for site planning
• Lead asset and lifecycle management for all TFM assets, tracking warranties and end-of-life documentation.
• Develop and maintain a structured asset database for TFM infrastructure.
• Plan and scope projects for asset rehabilitation, upgrades, expansions, and replacements.
• Establish specifications and oversee approval for new products and technologies.
• Manage testing, commissioning, and documentation of equipment in line with project requirements.
• Develop CAPEX project strategies, focusing on operations maturity and resilience.
• Lead design and execution of projects involving electrical, mechanical, fire, and civil expansions.
• Oversee procurement and ensure equipment meets performance and reliability standards.
• Manage the project management office, tracking rehabilitation efforts and project delivery