UX/UI Designer and Researcher Assistant Manager
Date: Nov 17, 2025
Location: SA
Company: stc
Job Purpose
The role holder is responsible for leading and managing UX/UI design and research initiatives, ensuring high-quality digital experiences that align with business strategy and user needs. This includes conducting user research, overseeing design processes, coordinating cross-functional teams, and optimizing omni-channel interfaces for usability, accessibility, and performance. The role holder shall carry out their duties in accordance with the stipulated business policies and procedures.
Job Responsibility
Key Responsibilities:
- Design and optimize intuitive user interfaces and end-to-end experiences across digital platforms.
- Lead the research, design, and implementation of UX/UI strategies across digital products and services.
- Conduct user research, usability testing, and behavioral analysis to inform design decisions.
- Translate business goals and user insights into comprehensive user journeys, wireframes, and prototypes.
- Oversee the conversion of user stories and research findings into actionable design solutions.
- Manage and supervise cross-functional collaboration with IT, development, and business teams.
- Define testing scenarios, validate development outputs, and ensure successful deployments.
- Ensure consistency in design systems, branding, and accessibility standards.
Job Responsibility (cont.)
- Provide strategic input for budget planning related to UX/UI design and research development.
- Stay up to date with emerging design trends, research methodologies, and digital experience innovations.
- Monitor performance analytics, user feedback, and research data to propose design enhancements and new features.
- Manage design and research resources, timelines, and priorities for omni-channel initiatives.
Years of Experience
Minimum of 5 years of experience in a related disciplineMinimum of 5 years of experience in a related discipline
Nature of Experience
Prior experience in digital user experience and interface design, preferably in the telecommunication industry.
Job Band
Sr. Professional
Skills
Education
Additional Education
Certifications